Frequently Asked Questions
Here you can find a few frequently asked questions about membership, ordering books and other questions. If you can't find your question below, you can always sent an email to firstname.lastname@example.org of come by in our Common Room (SA55)!
The following questions are answered on this site:
7. My books should already have been at my house, but they are not delivered yet. What’s wrong?
8. I’m an international student and don’t have a permanent place to stay yet. Can I send my books to Labyrint/The Faculty?
9. Where can I find which books I need for my study?
10. I am not a member yet, but I want to order my books via the Labyrint webhop. Is this possible?
11. Can I sell my second hand books via Labyrint?
15. How can I log in to the website?
16. Can I change my personal data?
17. What is my username?
18. I did not receive an email with my login details, what should I do now?
19. The link in the email from the 15th of January doesn't work anymore, what should I do now?
No. You have to sign out yourself by filling out this form on our website. Please note that the deadline for this is August 1st! You will also not be deregistered when you sent an email to the board, you have to fill in the form on our website.
The contribution will be collected automatically in November shortly after the student loan has been paid. If this collection is unsuccessful, two other automatic collection moments will take place. This year, these will probably be in February and May. You will be notified of the direct debit at least fourteen days before the first direct debit by means of a prior announcement.
As a study association we help you through your studies and focus on your future career, but we also organize fun events so you can get to know your fellow students better! Reflecting both these elements, a membership at Labyrint offers a lot of benefits. You can buy your books at a discount, and Labyrint offers summaries and tutoring. Besides, you can join all of the activities for the reduced membership price: parties, study trips, lectures, courses, and many more. Also important to know is that nothing is mandatory, you can become as (in)active as you would like. Next to this Labyrint has her own magazine called deSofa. This comes out three times a year and is available for members.
You can find the deSofa magazine here. You have to log in, to be able to view the deSofa.
Photos of Labyrint events will be posted on the public website and stay there for two weeks. After two weeks, only members can view the photos.
The best thing you could do is mailing your problem to email@example.com , so the Commissioner Career & Education can look up the expedited delivery date. You can also directly contact the book distributor by calling the number +31882030369 between 08:30 and 17:00. You can ask them also the reason why your order is late. We would recommend you to call right away when they open at 8:30, as the queue can get quite high during the day.
I’m an international student and don’t have a permanent place to stay yet. Can I send my books to Labyrint/The Faculty?
Unfortunately this is not allowed by the faculty. Our book distributor is working on sending your books to a collection point, for example a store in Leiden, where you can pick it up, but it’s not working yet.
You can find it on this page for the closest semester. The books are selected by us in the store of our book distributor in consultation with the teachers, so you have the good books if you buy them at Labyrint. The books for the new semester will follow as soon as possible!
To order books (with discount) through the webshop of Labyrint you have to become a member first. You can do that via this page. Keep in mind that it might take somewhile before you receive your login information by email. If you are a member of Labyrint and you want to order your books, you first have to log into the website. Once you did this you can go to the webshop, here you have to login with your studystore details (note, these can differ from your Labyrint login details).
Yes you can! Click here to look if you can earn money with your old books. For this you need the ISB numbers, which you can find on the books.
This is only possible with a Dutch bank account. Unfortunately not everyone has a Dutch bank account, but then you can always buy your ticket in our Common Room (SA55)! Here you can only pay by card, but there we accept non Dutch bank accounts. We are currently working very hard to solve this problem.
For most of our events this is possible! Unfortunately the Labyrint parties are an exception. These are only open for people who are 18 years and older. This is mostly because of the location of the party, they won’t let people under 18 in and this is a rule we have to use as well.
If you want to buy a member ticket, you will first have to log in. After that you go to the event you want to purchase a ticket for.
You can log in here with your e-mail address as your username and your personal password. If you haven’t chosen a password yet, you should have received a link in your mailbox to change your password. If you can’t find your password, you can click on “Forgot password?” to get a new password.
You can change your address and profile picture under ‘My profile’. It is not possible to change your other data such as your e-mail address and bank account number. If you want to change those, you can contact us at firstname.lastname@example.org.
Your username is your e-mail address. This is the same e-mail address at which you receive all Labyrint newsletters and other messages. If you want to change those, you can contact us at email@example.com.
If you are already longer a member of Labyrint you should have received an email. If you did not receive this email, please contact firstname.lastname@example.org. If you just became a Labyrint member, it might take a little while before you receive the email with your login details. This is because your admission first needs to be processed by us.
The link to change your password works for about two weeks. After that you can still change your password by clicking on "password forgotten". The link is not necessary anymore.